Frequently asked

Your questions. Clear answers.

Everything you'd want to know about Quadralign — for animal owners, therapists and in general.

For you as an animal owner
Designed to stand alone and optionally connect with a practice
Owners · planned scope
How can I explore Quadralign during prerelease?

Quadralign is in prerelease. Public registration and booking are not yet enabled; test access is by invitation only.

The public website already explains the product direction for owners and practices. Independent everyday care around an animal remains central.

Do I absolutely need a Quadralign therapist?

No. Quadralign is intended to stand on its own for everyday life around an animal. Daily structure, care, medication and training notes should also work without a connected practice.

If a practice is connected later, the therapy plan and shared home exercises should be added without duplicate setup. The concrete release remains part of prerelease development.

How do I find a therapist near me?

A public therapist search is planned, but has not been released during pre-release.

The later connection with a practice is intended to bring therapy plans, home exercises, and progress together.

What do I get when my therapist uses Quadralign?

An owner view is planned to show exercises, frequency and duration clearly. Completion and brief observations should flow back into the shared progress view.

This should reduce what gets lost on paper or in separate messages. The precise flow is being tested during prerelease.

Can my rider use the app too?

Caregivers should later be connectable in a focused way. Intended areas include days, tasks, feeding, medication and shared home exercises.

Access and scope for this collaboration have not yet been defined publicly.

Owners · later direction
Which additional areas are intended for owners?

Beyond the core everyday experience, the following areas are being evaluated as a later product direction:

  • Mehrere Tiere — jedes mit eigenem Plan und eigener Betreuung
  • Gesundheitsakte: Impfungen, Entwurmung und Zahnarzt nie wieder vergessen
  • Eigenes Protokoll für Hufschmied, Tierarzt und externe Therapeuten
  • Aktivitätstagebuch und Konditionsverlauf beobachten
  • Fotos in der Übergabe, Dokumente sicher ablegen (Equidenpass, Versicherung)
  • Smarte Erinnerungen, die dich rechtzeitig an Fristen erinnern
  • Multiple animals — each with its own plan and own care
  • Health records: never forget vaccinations, deworming and dental again
  • Your own log for farrier, vet and external therapists
  • Track an activity diary and condition trend
  • Photos in handovers, store documents safely (Equidenpass, insurance)
  • Smart reminders that nudge you about deadlines in time
Who is the extended owner area intended for?

The direction is intended for people with multiple animals, multiple caregivers, or a need for broader health, document and progress organisation.

Whether this becomes a separate access level or another model has not yet been decided.

Which animal types is the app made for?

Dogs and horses are at the centre of development. That is where connecting therapy, home training and care coordination is especially relevant. Cats remain a later, practice-linked direction.

For horses, passport storage, farrier context and an activity diary are intended. For dogs, suitable fields for walks, training and condition are being developed.

What happens to my data if I stop?

No public deletion or access-change rules apply to accounts yet because registration and booking are disabled.

Before release, retention, export, deletion and any later access changes will be described clearly and in legally binding terms. Individually communicated terms apply to invited tests.

For therapists
Practice work, documentation, invoicing and visibility
How does practice access work during prerelease?

Public registration and booking are not yet enabled. The intended practice experience is described on the practices page and in the feature overview.

Test access is by invitation only during pre-release.

How does pre-release test access work?

Invited test access is supported individually. There is no public trial or contract phase yet.

Terms for a later public launch will be published transparently before registration or purchase is enabled.

How does my practice become visible in the search?

A public practice search is planned but not yet enabled. Intended elements include profiles with animal types, specialisations and contact details, plus deliberately enabled visibility.

Until public release, no practice profiles are promoted through Quadralign or presented as an active directory.

Can I create patients without a Quadralign account?

The goal is a practice workflow that does not require owners to already have a Quadralign account. Patient creation, documentation and planning should be able to begin independently.

A later connection should link the therapy plan and home exercises without duplicate setup. This flow is being validated during prerelease.

Is the billing GoBD-compliant?

Invoicing is being developed with GoBD principles in mind. Required fields, traceable numbering, cancellation and an immutable history are part of the target state.

A public compliance commitment will only be made after professional and legal review before release.

Which billing types are supported?

Freely named line items and the transfer of documented sessions into an invoice draft are intended, so work does not need to be entered twice.

An owner view for completed invoices is part of the product direction. Public payment methods are not currently enabled or promised.

Can I map multiple practice locations?

Multiple locations and teams are part of the later product direction. The public scope has not yet been defined.

For invited tests, the suitable structure is agreed individually; this does not constitute a public feature commitment.

How does home training for owners work in the app?

The plan is to transfer exercises from the therapy plan into an understandable owner view. Completion and brief observations should be recordable there.

This feedback should support preparation for the next appointment. The precise flow is being tested during prerelease.

Why does Quadralign also consider farriers? Direction

Collaboration with farriers is a later product direction. Findings, shoeing and hoof development could come together around the same animal.

Scope, access and possible packages have not been defined. This is not yet a release or pricing commitment.

What role could a vet connection play? Direction

A later connection could transfer diagnoses and referrals in a structured way between veterinary and animal-physiotherapy practices.

Scope, roles, consent and the access model have not yet been defined. This is not a release or package commitment.

General
Devices, privacy and platform
Which devices are supported?

Quadralign is being developed for iOS, Android and the browser. The goal is mobile work with the animal and denser practice and management views on the web. These surfaces are not publicly available yet.

On larger screens the portal shows more at once: side navigation, denser views, a better overview for more complex working days.

Is there an offline mode?

Reliable behaviour with a weak connection is important for work at the stable and forms part of technical planning.

Which content will be visible or editable offline has not yet been defined publicly. Full synchronisation remains a later direction.

Is my data stored in the EU?

The public website is covered by the privacy notice. Product infrastructure for invited tests is described separately; we do not make a blanket claim of “never outside the EU.”

Access rights are intended to be role-based and enforced on the server. Binding recipient, storage and deletion information will be updated before public release.

Can I use Quadralign for multiple roles?

Practice and owner views deliberately remain separate role surfaces. How people with multiple roles move between them is being validated in the prerelease authentication and account model.

A shared email address or a particular account-switching flow is not yet publicly promised.

Pre-release

Still have questions? Talk to us.

Quadralign is not publicly available yet. Invited testers can continue to sign in.

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